Old Mansion Foods - Established 1877


Old Mansion Foods is strongly committed to preserving the privacy of its customers. This privacy statement lets you know about our policies for the collection and use of information about you and your transactions with us.

Summary

  • We don't share your information with other companies without your prior permission.
  • Email is optional — if you'd rather not get email from us, you can opt out.
  • As a Certified Merchant, we have agreed to abide by Old Mansion's privacy policy. Read Old Mansion's privacy policy.

When You Place an Order

Our order form asks you to give us information specific to that order, including your billing address, shipping address, credit card information and email address. The information that you provide is used to process and send your orders. We also use the information to contact you if there is a problem with your order. We may also use the information to contact you for feedback on our products and services. We do not make our customer list available to other companies.

Customer Surveys

We may from time to time conduct surveys that ask you for feedback on our products and services. We use that information to improve our product offerings and identify desirable site and service enhancements. We do not release information from individual survey responses outside Old Mansion Foods without prior permission. We may occasionally share aggregated data with selected business partners. Some surveys may be performed by outside professional firms on our behalf to minimize bias. Those professionals are bound by these same restrictions.

Security

All of our transactions automatically take place on a secure server. All of your personal information is encrypted before it is transmitted over the Internet.

None of our customers has ever reported fraudulent use of a credit card as a result of purchases made at Old Mansion Foods. In the unlikely event that unauthorized charges appear on your credit card as a result of a secure credit card transaction at Old Mansion Foods and your credit card provider holds you liable, we will reimburse you for the liability that results from the unauthorized use, up to a maximum of $50.00 US.

Note: Most banks either cover all the charges that result from unauthorized use of your credit card or limit your liability to $50, the maximum liability allowed under the Fair Credit Billing Act.. You must notify your credit card provider of the unauthorized use in accordance with its reporting rules and procedures.

If You Have Questions

If you have questions about any of these policies, please let us know. Details on the various ways to contact us are provided on the Contact Us page.


Importers and Manufacturers of Spices, Blends, Coffee, Tea and Custom Mixes for Foodservice and Industrial Applications
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